Remember the school-day definition of the computer, Computer is an electronic device, which accepts data, processes it either mathematically or logically, and gives desired output? It seems so simple today. But when you go in deep scrutiny, the apparent simplicity turns into complexity. How well the operating system, application software and the hardware coordinate and collaborate, is no less than the mystery of our own body functions. Nowadays, you are making use of the computer in a rather complex way, where it is connected with other similar PCs or laptops, routers, printers and more. Probability of error or problem is hard to deny at any stage. It can be simple or complex.
The basic of computer repair and maintenance starts right from home or on your own. You might be aware with some of the troubleshooting steps, and can take care of issues related to slow performance, Internet connectivity, driver conflicts and more. But the growing sophistication and the business challenges have paved the way of computer technical support, as a separate discipline, and thankfully, businesses and enterprises have come to the rescue.
Computer technical support is not mere a phrase, it incorporates the wholehearted support for computer set-up, Internet networking, data backup and recovery, virus and spyware removal, hardware troubleshooting and repair and more. Each and every aspect is again sub-divided according to the demand, like computer set-up includes technical support for installing, activating, updating, upgrading and reinstalling software on the machine, along with connecting peripherals, and taking care of the related procedure, and so on and so forth. All these support services lie in close intimacy and allow you to enjoy the digital world to the utmost.
Cosmic feasibility of the Internet and the advent of remote technology have favored the concept of online computer support, which can go beyond the boundary of time and geography. Tech support experts can look into the system, and can perform the entire troubleshooting on the system as though he/she is sitting in front of your system. The concept has been a boon to novices as well as the professionals, as no more they need to wait, and kill time at local PC repair shop. It has evolved as an effective, safe and easy-to-access mode to fix computer issues at the comfort of your home or office.
Now, online tech support is available either directly from the product manufacturers or from the independent service providers. You might be pretty much aware with direct service providers such as Microsoft Support, Dell Support, HP printer support and more. Otherwise independent service providers are there, which are catering support for Microsoft Windows, Microsoft Office, Intuit, Kaspersky, AVG and more. Here, the difference between duos is quite clear; former is brand-specific support, while the later provides support on quite broad range.
The ball is in your court, play the way you want. However, it has been seen that people prefer the independent support owing to its comprehensive nature, effectiveness and easy accessibility. Moreover, the support is available far behind the expiry of the warranty period.